SPI Research defines Professional Services Automation (PSA) as an integrated suite of applications used to increase operational visibility and improve process efficiency in project- and services-driven organizations.
This year’s end-user survey showed Professional Services Automation offers both significant strategic and tactical value to project- and services-driven organizations. The PSA market is expanding significantly, as the services driven economy has focused executives in every industry on building highly efficient, highly qualified and profitable services organizations.
Download this survey report to learn more results from this end-user survey.
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